Salus Workwear Pty Ltd is committed to your satisfaction. Every item is thoroughly inspected to ensure that it meets our high standard of quality before it is packed for shipment.

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from the sample shown to you or don’t do what they are supposed to do.

Please refer to our return guidelines and easy instructions below:

  • You may return the purchased items within 14 days of your order’s shipping date provided the item has not been branded.
  • If you wish to return a product, simply send an email to our Customer Service. We will then guide you through the process. Please remember to include your name and Order Number.
  • Only items that are in their original conditions may be returned.
  • Incorrectly sized items will not be accepted for return or exchange.
  • Custom printed items can not be returned, unless the product is faulty.
  • We will not accept any items for return that have been worn or washed.
  • No returns will be accepted after 14 days of receipt of purchase.
  • Items that are not in their original packaging cannot be returned.
  • Items with noticeable wear cannot be returned.
  • Items must be in like new condition to be eligible for return.
  • Refunds will be processed within 7 days after the items are received. Refunds will be given for the original purchase price indicated on your receipt.
  • Please note that all shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
  • Credits on returned merchandise will be refunded to the original credit card or account. Please allow 1 to 2 billing cycles for the credit to appear on your statement.